718 701 0945   905 576-4575  
|
Feedback
|
Free Quote
|
Login

SOLUTIONS FOR...

Microsoft UC

As part of the Microsoft UC portfolio, MS Teams/Skype for Business will streamline your business communications while maximizing your IT resources and reducing your costs. By harnessing the power of virtualization and team collaboration. Microsoft offers a more reliable system that integrates with your existing applications, improves data access and security, and accommodates an increasingly mobile workforce.

RSI offers unifed communication management solutions to this community including desktop, enterprise and cloud-based implementations of Shadow UC portfolio. RSI is a Microsoft Silver Application Development compliant solution provider.

Harnessing Metrics from Microsoft Unified Communication Ecosystems to Empower Productivity

Shadow UC Analytics
Shadow UC Analytics monitoring and reporting tool which delivers a 360 degree view of Unified Communications usage and associated costs. Trends in the usage of voice, video, IM, conferences, file transfers and application sharing can be studied to highlight user acceptance, performance metrics and cost savings.

Learn More
Shadow UC Analytics+
Shadow UC Analytics+ adds dynamic real time metrics, wall boards and associated detailed reports to Microsoft UC Responsed Groups environments.

Learn More
Shadow UC Recorder
Shadow UC Recorder is a client side call recording solution to improve training, accelerate dispute resolution, quality assurance and increase customer satisfaction.

Learn More
Shadow AI Reporting
Meet Codie! She is our super intelligent bot that can produce results (reports, queries, graphs) for anyone using Skype for Business (and of course Shadow UC Analytics)

Learn More
Shadow NMS
Shadow NMS offers a centralized management solution for tracking DIDs and extensions. Shadow NMS automates manual tasks resulting in improved business processes with fewer risks and greater accuracy.

Learn More

Related

 Resource Software International Ltd. (RSI) Shadow UC Analytics Now Listed in Microsoft AppSource and Azure Marketplace
 RSI offers Microsoft UC Analytics for Skype for Business
 RSI Shadow UC Analytics -Meaningful Insights for Microsoft UC (Skype, Office 365 and Teams)
 RSI Unveils Shadow UC Analytics for Microsoft S4B/Teams
 RSI Unveiling New Collaboration Analytics for Webex Teams and Webex Meetings at CiscoLive 2018
 Global communication analytics provider RSI now a ConvergeOne Preferred Partner
 Team Collaboration Analytics: Its Not Just Call Accounting Anymore
 Team Collaboration Analytics: Accelerate Your Digital Transformation Using Actionable Collaboration Adoption Insights
 RSI Portfolio of Communication Management Products

RSI is a world leader in producing products, training and resources that manage, control and reduce the expense of communication facilities resulting in a more dynamic, responsive and productive communication ecosystem.