Ensure Maximum Performance of Your Communication Ecosystem

RSI develops solutions that give you real-time visibility into every entry point of your collaboration ecosystem including both human and AI-driven interactions

Communication Analytics Solutions for Every Enterprise

Since 1990, Resource Software International Ltd. (RSI), has been a global leader in the development and implementation of scalable communication analytics solutions including call accounting, real time and historical call queue metrics, agentic AI resource management and emergency notification.

Better Insights. Better Decisions. Better Outcomes!

Our Shadow All In One Analytics portfolio allows organizations to proactively monitor, measure and manage the health of human and agentic AI communication ecosystems.