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Call Accounting by RSI Rated Avaya Compliant for Avaya Quick Edition ...January 28, 2008

Resource Software International Ltd. (RSI) is delighted to announce the interoperability of our popular Revolution Web Call Accounting software with Avaya Quick Edition, said Rito Salomone, president of RSI. This demonstrates our commitment to provide small and medium business customers the same powerful capabilities available to enterprises. Revolution Web Call Accounting can be used to curb misuse and abuse, maximize efficiency and productivity, track and analyze networks, and forecast, monitor and allocate expenses.   More...

Recent News

RSI to demonstrate integrated Total Communication Management Solutions (TCMS) at Global Connect 2008...April 4, 2008

RSI will introduce a new approach to expense management, call accounting, presence monitoring and switch programming integrated into a Total Communication Management Solution (TCMS).  More...

RSI Call Accounting and Contact Center Solutions Rated Avaya Compliant for Avaya IP Office...January 14, 2008

Resource Software International Ltd. (RSI) is delighted to have once again successfully demonstrated interoperability of its core products with Avaya IP Office said Rito Salomone, president of RSI. This achievement highlights our continued commitment to research and development of solutions for Avaya gear. Communication facilities are the lifeline of most successful businesses, and Avaya IP Office customers can rest assured that RSI offerings will keep pace with Avaya IP Office revisions and innovations. RSI solutions can maximize efficiency and productivity, track and analyze networks, and forecast, monitor and allocate communications management expenses.  More...

RSI Confirms Two New Products - Nortel Activity Reporter and tools OSN...December 17, 2007

Resource Software International Ltd. (RSI) confirmed today the announcement of two new products offered with Nortel BCM and SRG 50 Rls. 3.0.

Nortel will be offering a new communication management software with this release. Nortel Activity Reporter is a jointly designed solution by Resource Software International Ltd. (RSI) and Nortel. The product is designed to provide system metrics for BCM 50 Rls. 3.0 (and later). It produces text and graphical reports based on station message detail recording (SMDR), hunt group, voice mail and custom call routing information. Visit http://www.telecost.com/nortel for more details.  More...

RSI Support Services Issues Notice Regarding Upcoming GST/HST Changes in Canada ...December 10, 2007

The event will bring together many of the 700 members representing more than 100 Nortel distributor companies. The DAC is a forum of Nortel authorized partners and Nortel employees, working to leverage the powerful synergy across Nortel comprehensive Enterprise Solution set. This conference is a one-stop shop for learning about Enterprise Networks products, exchanging ideas and improving business.  More...

Nortel Grants RSI Compatible Product Designation for Emergency Notification Software...November 26, 2007

tools OSN is a unique application designed specifically to work with Nortel BCM and SRG environments to watchdog the system. Valuable time is often lost in trying to locate the individual that placed an emergency call. tools OSN can broadcast E911 notification to telephone sets, email or network computers regardless of the type of emergency or crisis. Seconds can make the difference in saving lives, property and money when dispensing critical information and responding to emergencies. tools OSN may be configured with Public Safety Access Point information. The PSAP information can be delivered via email to authorized response personnel.  More...

RSI To Exhibit at Nortel Distributor Alliance Council (DAC) Conference Fall 2007 ...Sept. 3, 2007

The event will bring together many of the 700 members representing more than 100 Nortel distributor companies. The DAC is a forum of Nortel authorized partners and Nortel employees, working to leverage the powerful synergy across Nortel comprehensive Enterprise Solution set. This conference is a one-stop shop for learning about Enterprise Networks products, exchanging ideas and improving business.  More...

RSI Announces The Release of MerAssistant Switch Manager for Enterprise Nortel Telephony Platforms...July 5, 2007

MerAssistant boasts task automation, over 100 pre-defined reports, over 50 pre-defined programming commands, global set changes, dial up capability and much more. MerAssistant was designed to save Nortel administrators time and frustration when performing many of the complex programming tasks needed to maintain a Pbx system.  More...

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