Mitel
Mitel, a leading provider of communications solutions for a range of organizations, has over 100 locations in over 90 countries. We offer highly scalable, secure, easily managed, and optimized solutions that meet our customers' evolving communications needs.
Resource Software International Ltd. (RSI) is a Mitel Solutions Alliance (MSA) Member and part of the Mitel Global Solutions Catalog.
Shadow CMS Enterprise is a total communication management solution that consolidates communication usage data to assist managers in monitoring, controlling and migrating infrastructure.
Communication facilities are the lifeline of most successful businesses and often the most taxing expenditure. Often managers are unaware of misuse, erroneous telecom billing, detrimental quality of service and or system hacks that can cause irreparable damage to the reputation of the organization
and its bottom line. The old adage rings true – you cannot manage what you cannot measure! SHADOW CMS Enterprise is the watchdog of your communication network by analyzing call accounting records, auto attendant, voice mail and mobile devices to pinpoint system bottlenecks and ensure communication flow.
Product Brief 
Mitel Reference
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RSI Flagship Call Accounting Software Mitel Compatible
