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 communication management for every enterprise

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Data Storage Software
for all popular
communication systems.

Special versions of Winlink IP & Serial Data Storage Software are available for specific vendor platforms that utilize proprietary or non-standard communication protocols. Collect CDR / SMDR or other logs in real time or through an automated scheduled process.

Visit our specific vendor websites for more information regarding specific SMDR protocol implementations:

Avaya (RSP, TCP).
Nortel (CDR PULL, DCOM, Socket).
Cisco (ODBC)
Siemens (TFTP)
Mitel (Telnet)
3COM (HTTP)
Traditional Models (IP & Serial)

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RSI Industry Articles
Nortel News
Asterisk News
 
 
 

Collect data from any communications device!

Cisco Call Accounting and Data Storage for Every Enterprise - PBX Call Accounting, Hotel Billing, Telephone Reporting

 


Winlink
IP & Serial Data Storage Software
for Nortel telephony platforms.

Collect data from any Nortel BCM (using CDR Pull, FTP), Nortel Meridian 1, CS 1000 or Norstar!   Get real time data across the LAN or across the world!   
Winlink IP & Serial Data Storage 

Winlink can be used as a simple logger or integrated with any application including: Call Accounting, ACD, Traffic Reporting, Alarm Monitor. Utilize sentinel files, forward file, e-mail, DDE/OLE or FTP to access logged data.

Highlights:

  • log data from any Nortel Networks BCM Server

  • variable memory buffer for high speed data collection

  • user definable filter to include/exclude specific characters

  • forward collected file to another destination at pre-defined times

  • complete integration with FTP and Email server modules

  • scan incoming data for alarm or emergency conditions

  • inactivity status alert

  • automatic character or string terminators

  • unlimited file or record size

  • resides on the Microsoft Windows system tray

  • integrates with other applications (via DDE/OLE, FTP, e-mail, sentinel files)


The more elaborate MultiLink for BCM  module allows you to open any number of connections.  This is useful in environments that need to collect data from multiple BCM servers simultaneously and realtime.

 

Winlink Remote for BCM

Highlights:

  • Supports Nortel Networks BCM 3.0+
  • Retrieve data from a remote BCM using your LAN or Dialup
  • Retrieve the most recent data or a data range of calls
  • Poll any time of day or night
  • Compress the data before transfer (using .zip)
  • Uncompress the data after transfer (in Norstar or SL-1 format)
  • Schedule or batch poll any number of BCM 3.0+ systems 
Winlink FTP Server

This module gives any workstation the power to be a host FTP Server. Special privileges may be defined for authorized access. FTP Server is the most efficient, rapid way of transporting large amounts of data across a LAN/WAN environment. You may have any number of FTP Server sites. The software uses standard FTP commands and can be accessed through RSI applications (i.e. call accounting) or any popular FTP software.


Highlights:

  • turns any workstation into a host FTP Server

  • resides on the Microsoft Windows system tray

  • integrates with Winlink and Multilink for seamless data collection.

  • complete mechanism for granting privileges to authorized users

  • will communicate with any FTP Client

  • automatically logs all transaction activity (inc. IP address)

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Links

RSI/Nortel Developer Partner Website
Download Trial
Preview Brochure

Call Accounting Solutions
Basic Call Accounting
Web Call Accounting
Hotel Call Accounting
Enterprise Call Accounting

Other Products
ACD Reporting
Desktop Productivity Console
Enhanced BCM Reporting
Forced/Verified Account Codes
911 Emergency Notification
Security on BCM pr Norstar

Support Services
Extended Annual Maintenance

Solutions tailored for specific vendors.

Many of our products are recognized as leading solutions by the world's most popular manufacturers and vendors of communication equipment.  Please visit our vendor-specific websites to find out more about our special integration, designation and relationships.

Select a manufacturer
:

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Resource Software International Ltd. (RSI) - Communications Management Solutions for Every Enterprise Resource Software International Ltd. (RSI)
40 King Street West, Suite 300, Oshawa, Ontario. L1H 1A4
Phone: 905-576-4575 Fax: 905-576-4705
Email: rsi@telecost.com Web:
http://www.telecost.com