PRODUCT ANNOUNCEMENT

Resource Software International Ltd. (RSI) Announces General Availability of tools CTI Pack for Nortel Networks BCM 2.5

OSHAWA, ONTARIO, CANADA - May 25, 2001 - Resource Software International Ltd. (RSI) announced today the release of tools CTI Pack for the Nortel Networks BCM. General availability will coincide with the release of Nortel Networks BCM 2.5 slated for next month.  tools CTI Pack is a powerful portfolio of communications management solutions seamlessly integrated with the Nortel Networks BCM 2.5, Nortel Norstar and Nortel Meridian 1.

As a Nortel Open Developer, RSI has been leveraging software technology to enhance the features of the Meridian, BCM and Norstar.   “We are proud to take a leadership role in developing dynamic communications management solutions for Nortel Networks BCM.” said Rito Salomone, president of RSI.

Features of the tools portfolio include Forced/Verified Account Codes,  Automated Wake-up calls, Set Locking/Unlocking and Enhanced Least Cost Routing and Instant Text Messaging.  These features have positioned  the BCM and Norstar in Multi-Site, Professional Environments (Lawyers, Chartered Accountants, Engineers, etc) as well as Hospitality Environments.  RSI also offers seamless integration to their Call Accounting Suite of products.

For more information, please contact us.