tools CTI Pack, Forced Account Codes, Nortel Networks Developer, Call Accounting, Nortel Compatible Product

tools CTI Pack

for Nortel BCM and Norstar

Check out our Nortel Compatible Products website for more details.

tools CTI Pack is a comprehensive value added middleware telephony control and management solution for Nortel Networks Norstar and BCM. tools CTI Pack offers forced/verified account codes, toll restriction, 911 notification, CLID logging, SMDR, hospitality wake up calls, message notificiation and wake up calls.

Powerful control, monitoring and management solutions for professional and hospitality environments!

tools CTI Pack can function as standalone, integrated with Shadow CMS, Revolution Web Call Accounting (or any third party management solution). RSI provides these tools to enhance Nortel distributor positions in a variety of markets, including professional, hospitality and general business environments.

Highlights include

Forced and Verified Account Codes
Integration Capabilities to Nortel BCM and Norstar
Integration using LAN CTE/ CTA 100/CTA 150i/CTA 200
Toll restrictions by station, trunk, digits dialed, account code, time of day etc.
Calling Line Identification for inbound calls
Forced Codes on Selective Extensions
Forced Codes on Selective Calls
Forced/Verified Account Codes for analog devices (i.e. fax)
Account Codes can be pre-loaded (ASCII file format)
S ingle Code Entry for Successive Calls (SMART)
Set Login (Floating Class of Service)
Provides full SMDR in single (SL-1) or multi-line (BCM/Norstar) format
Account Codes Imbedded into System Speed Dials
Do-Not-Call Control
Internal Call Detail Recording
Ability to turn SMDR off (select lines/extensions)
PRI compliancy (with Account Codes)
Ability to offer Forced / Verified Account Codes on all extensions (inc.101-150)
Hospitality Version includes: Set Locking, Wake Up Calls, Maid Code Status