TELECOST CMS Hospitality
Voice & Data Management
real time billing and property management system integration!
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Discover the most accurate real time method of billing your guests for communication expenses!Communication services are essential to the majority of hospitality guests. Many business executives and travelers demand efficient facilities that can keep them in touch with home base. It is imperative for a sophisticated communications management system to account for telephone charges, internet usage, equipment fees, surcharges and taxes in real time. TELECOST CMS Hospitality is engineered to provide a realtime method of increasing revenue in hotel, motel, hospital and shared tenant environments. TELECOST logs transactions from telephone systems, hotel internet providers and carrier services (i.e. hobic merge). TELECOST interfaces directly with your IP switch, PBX or business telephone system for realtime processing. The information is processed, assigned a cost and immediately delivered to property management room folios for true billing integration. TELECOST answers hospitality needs of any magnitude from a small campground to a major hotel chain. In fact, TELECOST is installed in many prestigious of properties around the world. The TELECOST reporting engine provides concise up to the minute information for accounting comptrollers. Detailed and summary reports can be derived for guest rooms, meeting rooms, convention floors, administrative, employee and tenant extensions. Our dynamic pricing engine can accommodate any carrier tariff, custom hotel plan, markups, surcharges, price limits, discounts or taxation. INSTANTANEOUS BILLING TO PROPERTY MANAGEMENT SYSTEMSTELECOST interfaces to all property management systems that utilize an RS-232 cable or TCP/IP as an input source for communication expenses. There is no additional module required to accomplish this interface. TELECOST utilizes special drivers for communicating data to each PMS vendors specifications. ACK/NAK, block check, inquiry, STX/ETX and CRC are all supported protocols. TELECOST may optionally utilize sentinel files for legacy PMS systems that use file sharing. Internet billing records, hobic or multiple IP/PBX records can be merged into one database, processed and delivered to any property management system. INSTANTANEOUS BILLING TO A PRINTERTELECOST may be used like a traditional telephone billing printer. Immediately after a call is placed, TELECOST will evaluate the charges, apply appropriate surcharges and output the results directly to a printer. CHECK-IN / CHECK-OUTTELECOST allows smaller hotels and motels the option of producing telephone invoices without interfacing to a guest tracking system. Simply enter the room number and a list of telephone charges is produced. CUT MISUSE AND ABUSESpecial exception reporting allows the comptroller to pinpoint misuse and abuse from meeting rooms, administrative extensions or guest rooms. PROFIT MARGINTELECOST facilitates comparative analysis between carrier services. The comptroller can examine rate structures from different carriers using the property's own telephone calls. As well, TELECOST will provide detailed profit margin analysis of carrier charges versus what the property is billing its guests. NEVER HAVE AN OUT OF DATE SYSTEMTELECOST is fully charged with the latest rates, tariffs and area codes. You can rest assured your system will never become out of date. TELECOST is continually developed and enhanced. We provide free software upgrades, tariffs & telephone support to customers that subscribe to our Extended Annual Maintenance. Rates and tariffs are also made available on our website. Some of our most common interfaces:Below is a partial list of currently supported PMS protocols. In addition, CMS enables custom PMS interfaces to be built via the Export Layout configuration option built into the software.
TELECOST is engineered to
provide a realtime method of increasing
revenue in hotel, motel, hospital and
shared tenant environments. TELECOST logs transactions from
telephone systems, hotel internet
providers and carrier services. TELECOST answers hospitality needs of
any magnitude from a small
campground to a major hotel chain. In
fact, TELECOST is installed in many
prestigious of properties around the
world. Some of our most familiar customers:
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