NEWS RELEASE
Resource Software International Ltd. (RSI) Announces The Acquisition of Revolution Software's Computer Telephony Portfolio
OSHAWA, ONTARIO, CANADA - August 11, 2000 - Resource Software International Ltd. (RSI) announced its acquisition of Revolution Software's award-winning computer telephony portfolio. RSI will incorporate the new product line into its comprehensive tools CTI Pack portfolio. "The integration of Rapport for TAPI and Sales Pro to our tools CTI Pack will strengthen our position as the industry leader of computer-telephony solutions", said Rito Salomone, President of RSI.
Rapport for TAPI is a revolutionary Desktop Telephony Interface designed to seamlessly integrate telephony control into the users 32 bit desktop environment. Rapport allows you to control your telephone activity directly from your PC while leaving you in control at all times. SalesPro is a comprehensive Configuration and Proposal Management System. SalesPro can create Proposals, Contracts and Item lists for the proposed system. Built in reporting provides management information and the open database design allows you to build the SalesPro database around the equipment you sell.
Traditional features of the tools CTI Pack include Forced/Verified Account Codes, Automated Wake-up calls, Set Locking/Unlocking and Enhanced Least Cost Routing. These features have resulted in enhanced call handling in Professional Environments (Lawyers, Chartered Accountants, Engineers, etc) as well as Hospitality Environments. RSI also offers seamless integration to their Call Accounting Suite of products.
Founded in 1990, Resource Software International Ltd. is a developer, manufacturer and distributor of leading edge computer telephony management solutions. The company offers a wide range of other products including: call accounting, hotel/motel management, carrier comparisons, invoice analysis, telemanagement and rebilling outsourcing services. RSI has distributors in North America, Europe, Caribbean and Middle East.
Information about RSI, its products and the company's maintenance program can be found on the World Wide Web at http://www.telecost.com.
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