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NEWS RELEASE
RSI
announces compatibility with all Nortel Networks switching platforms.
OSHAWA,ONTARIO, CANADA - May 17, 2003 - Resource Software International Ltd. (RSI), an official Nortel Networks (NYSE: NT) Developer Partner, announced today that it had been granted Nortel Networks Compatible Product distinction for the most popular switching platforms Norstar, BCM, Meridian 1 and Succession 1000.
"We are the only vendor in the world with a range of Nortel Networks Compatible Product call management applications for Norstar, BCM, Meridian 1 and Succession 1000. As a Nortel Networks Developer Partner, we can now offer compatible solutions to a broad range of customers.", said Rito Salomone, President of RSI. "We offer a scalable solution for our Nortel Networks customers. Customers can leverage our applications for any combination of Norstar, BCM, Meridian 1 and Succession 1000 in single and multi-site environments."
The following represent some of the key solutions offered by RSI..
Shadow CMS is a powerful system that facilitates communications management for all Nortel Networks telephony platforms. Modules include call accounting, hotel billing, guest tracking, traffic analysis, ACD reporting, forced/verified account codes and web call management.
Rapport for TAPI is a revolutionary Desktop Telephony Interface designed to seamlessly integrate telephony control into the users 32 bit desktop environment. Rapport allows you to use your favourite contact management application for outbound dialing and inbound screen pop.
tools CTI Pack features include Forced/Verified Account Codes, Automated Wake-up calls, Set Locking/Unlocking and Text Messaging. These features have resulted in enhanced call handling in Professional Environments (Lawyers, Chartered Accountants, Engineers, etc) as well as Hospitality Environments.
Revolution Call Accounting is a basic poly-pack call accounting solution for the small to mid-range organization. The system interfaces directly to Nortel Networks telephone switches in seconds. This versatile Call Accounting application is the most affordable available today. It's never been easier to get the statistical information you need to make decisions quickly & easily - right from your desk. Whether you want detail, summary, graphs or a combination, we'll provide it without any special training or dedicated hardware.
About RSI
Founded in 1990, Resource Software International Ltd. is a developer, manufacturer and distributor of leading edge computer telephony management solutions. The company offers a wide range of other products including: call accounting, hotel/motel management, carrier comparisons, invoice analysis, telemanagement and rebilling outsourcing services. RSI has distributors in North America, Europe, Caribbean and Middle East.
Information about RSI, its products and the company's maintenance program can be found on the World Wide Web at http://www.telecost.com.
