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Resource Software International Ltd. (RSI) announces compatibility with Nortel Networks BCM 3.0 and Norstar CICS/MICS 6.0
OSHAWA, ONTARIO, CANADA - January 13, 2003 - Resource Software International Ltd. (RSI), an official Nortel Networks (NYSE: NT) Developer Partner, announced today that it had been granted certification for the popular Nortal Networks BCM 3.0 and Norstar CICS/MICS 6.0 . Compatible Product certification has been granted to all core RSI communications management solutions on Nortel Networks switching platforms (BCM & Norstar)
As a Nortel Networks Developer Partner, Resource Software International Ltd. will leverage Nortel technology to provide tailored communications management solutions to Nortel customers. "RSI has demonstrated compatibility for 5 applications on BCM and Norstar. This represents the largest range of products by any Developer Partner. We are proud to deliver robust applications to our mutual customers.", said Rito Salomone, President of RSI.
The following represent some of the key solutions offered by RSI..
Shadow CMS is a powerful system that facilitates communications management for all Nortel Networks switching platforms (i.e. BCM) Modules include call accounting, hotel billing, guest tracking, traffic analysis, ACD reporting, forced/verified account codes and web call management.
Rapport for TAPI is a revolutionary Desktop Telephony Interface designed to seamlessly integrate telephony control into the users 32 bit desktop environment. Rapport allows you to use your favourite contact management application for outbound dialing and inbound screen pop.
tools CTI Pack features include Forced/Verified Account Codes, Automated Wake-up calls, Set Locking/Unlocking and Text Messaging. These features have resulted in enhanced call handling in Professional Environments (Lawyers, Chartered Accountants, Engineers, etc) as well as Hospitality Environments. RSI also offers seamless integration to their Call Accounting Suite of products.
Revolution Call Accounting is a basic poly-pack call accounting solution for the small to mid-range organization. The system interfaces directly to Nortel telephone switches in seconds. This versatile Call Accounting application is the most affordable available today. It's never been easier to get the statistical information you need to make decisions quickly & easily - right from your desk. Whether you want detail, summary, graphs or a combination, we'll provide it without any special training or dedicated hardware.
About RSI
Founded in 1990, Resource Software International Ltd. is a developer, manufacturer and distributor of leading edge computer telephony management solutions. The company offers a wide range of other products including: call accounting, hotel/motel management, carrier comparisons, invoice analysis, telemanagement and rebilling outsourcing services. RSI has distributors in North America, Europe, Caribbean and Middle East.
Information about RSI, its products and the company's maintenance program can be found on the World Wide Web at http://www.telecost.com.
