NEWS RELEASE
Nextira becomes a national distributor of Resource Software International Ltd. (RSI) telecommunications management solutions.
OSHAWA, ONTARIO, CANADA - September 19, 2001 - Resource Software International Ltd. (RSI) announced today that Nextira, Inc. will become a national distributor of its next generation telecommunications solutions. These solutions include multi-platform call accounting, forced/verified account codes for Nortel Networks Norstar/BCM and desktop telephony.
Resource Software international president Rito Salomone stated, "this agreement with Nextira will enhance our position as the leading provider of communications management solutions. We are delighted to be working together with Nextira in delivering tailored solutions for its customers."
Bill Hatzman, Product Manager, Nextira, Inc., said "RSI provides the most dynamic set of telecommunications products for our customers. We have a very strong working relationship based on delivery and customer satisfaction. We look to expand our relationship through this agreement."
The following represent some of the key solutions that will be part of the basket of communications management solutions offered by Nextira, Inc..
Shadow CMS is a powerful system that facilitates communications management from various telephone systems and IP switches. Modules include call accounting, hotel billing, guest tracking, traffic analysis, ACD reporting, forced/verified account codes and web call management.
tools CTI Pack is a powerful enhancement module to Shadow CMS for Nortel Networks Norstar/BCM. Features include Forced/Verified Account Codes, Automated Wake-up calls, Set Locking/Unlocking and Enhanced Least Cost Routing. These features have resulted in enhanced call handling in Professional Environments (Lawyers, Chartered Accountants, Engineers, etc) as well as Hospitality Environments. RSI also offers seamless integration to their Call Accounting Suite of products.
Rapport for TAPI is a revolutionary Desktop Telephony Interface designed to seamlessly integrate telephony control into the users 32 bit desktop environment. Rapport allows you to use your favourite contact management application for outbound dialing and inbound screen pop.
About RSI
Founded in 1990, Resource Software International Ltd. is a developer, manufacturer and distributor of leading edge computer telephony management solutions. The company offers a wide range of other products including: call accounting, hotel/motel management, carrier comparisons, invoice analysis, telemanagement and rebilling outsourcing services. RSI has distributors in North America, Europe, Caribbean and Middle East.
Information about RSI, its products and the company's maintenance program can be found on the World Wide Web at http://www.telecost.com.
About Nextira
Nextira, comprised of a group of companies including the former Williams Communications Solutions, Milgo Solutions, TimePlex and Staples Communications, is a leading provider of network solutions and lifecycle services from planning and design, through the implementation, support, and management of voice, data, and converged communications networks.
Information about Nextira, its products and services can be found on the World Wide Web at http://www.nextira.com.

