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RSI becomes a Mitel Networks MiSolutions Network (MiSN) provider.
OSHAWA, ONTARIO, CANADA - July 20, 2004 - Resource Software International Ltd. (RSI) announced today its MiSN provider status. RSI offers a spectrum of call management applications (TELECOST CMS, SHADOW CMS, Revolution Call Accounting and Rapport for TAPI) to Mitel Networks channel partners and customers.
Resource Software International president Rito Salomone stated, "this announcement demonstrates our continued commitment to provide scalable call management solutions for Mitel Networks platforms. This call management portfolio spans a broad range of industry sectors including professional, hospitality and general business environments. RSI is delighted to be a member of the Mitel Networks MiSolutions Network (MiSN). In vertical markets, we provide unique integration to hotel property management systems and professional accounting packages."
The core offerings compatible with Mitel Networks platforms include:
Shadow CMS / Telecost CMS (Canada) is a powerful system that facilitates communications management from various telephone systems and IP switches. Modules include call accounting, hotel billing, guest tracking, traffic analysis and web call management. The system is completely scaleable from a small office to a global multi-site environment.
Revolution Call Accounting is a basic poly-pack call accounting solution for the small to mid-range organization. The system interfaces directly to Mitel Networks platforms in seconds. This versatile Call Accounting application is the most affordable available today. It's never been easier to get the statistical information you need to make decisions quickly & easily - right from your desk. Whether you want detail, summary, graphs or a combination, we'll provide it without any special training or dedicated hardware.
Rapport for TAPI is a revolutionary Desktop Telephony Interface designed to seamlessly integrate telephony control into the users 32 bit desktop environment. Rapport allows you to use your favourite contact management application for outbound dialing and inbound screen pop.
About RSI
Founded in 1990, Resource Software International Ltd. is a developer, manufacturer and distributor of leading edge computer telephony management solutions. The company offers a wide range of other products including: call accounting, hotel/motel management, carrier comparisons, invoice analysis, telemanagement and rebilling outsourcing services. RSI has distributors in North America, Europe, Caribbean and Middle East.
Information about RSI, its products and services can be found on the World Wide Web at http://www.telecost.com.
Additional information about our product portfolio for Mitel Networks
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