NEWS RELEASE

RSI to demonstrate integrated Total Communication Management Solutions (TCMS) at Global Connect 2008
April 4, 2008
Resource Software International Ltd. (RSI), a Nortel Developer Partner, announced today
that it will attend the International Nortel Networks User Association exhibition in
Dallas, Texas (June 1-June 4, 2008). RSI will unveil
its latest Nortel Networks Compatible Products including call accounting for the
popular Business Communications Manager (BCM), Norstar, Meridian 1 and CS 1000.
RSI will introduce a new approach to expense management, call accounting,
presence monitoring and switch programming integrated into a Total Communication
Management Solution (TCMS).
TCMS represents a set of integrated applications that consolidate telecom expense management (TEM) under one roof. RSI offers its acclaimed call accounting (Shadow CMS or Revolution Web), contact center automation (Visual Rapport) and switch administration (MerAssistant) in one bundle. Nortel customers can rest assured that our applications will perform flawlessly in your environment.
RSI also introduces a completely hands-free real time managed service for enterprises that would prefer to outsource their telecom reporting needs. Visit hostedcallaccounting.com for details.
For more information about these and other products visit: http://www.telecost.com/nortel
For information and registration information visit the World Wide Web at http://www.innua.org
Information about RSI, its products and the company's maintenance program can be found on the World Wide Web at http://www.telecost.com. or join us at INNUA booth number 633.

