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RSI to demonstrate Nortel Networks Compatible Products for Norstar, BCM, Meridian 1  and CS 1000 at INNUA Global Connect 2005

April 17, 2004

Resource Software International Ltd. (RSI), a Nortel Developer Partner, announced today that it will attend the International Nortel Networks User Association exhibition in Orlando, Florida (June 5-June 9, 2005). RSI will unveil its latest Nortel Networks Compatible Products including call accounting for the popular Business Communications Manager (BCM),  Norstar, Meridian 1 and CS 1000.  

RSI will also unveil its latest powerful reporting on Nortel Networks Business Communications Manager (BCM  50).  RSI has expanded its portfolio to include custom call routing (CCR), hunt groups, IVR, voice mail and call accounting reporting.

RSI will also unveil our latest desktop telephony console - Visual Rapport.

See link here: http://www.telecost.com/nortel

For information and registration information visit the World Wide Web at http://www.innua.org

Information about RSI, its products and the company's maintenance program can be found on the World Wide Web at http://www.telecost.com. or at INNUA booth number 302.

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What is CDR?

    CDR is an abbreviation for the term Call Detail Recording. It is the data that is submitted by your telephone system to a collection device linked to your call accounting package. The data contains particular information about every telephone call including date, time, duration, digits dialed and trunk line. Often the term SMDR (Station Message Detail Recording is used interchangeably with CDR). The "raw" information is generally interpreted and translated into a database for real time or scheduled processing and reporting.

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