RSI forges Alcatel Application Partner alliance for its call accounting, hotel billing and telephone reporting solutions

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RSI gets nod from Alcatel

Globe and Mail Update
POSTED AT 3:06 PM EDT Monday, December 17

OSHAWA, Ont., Dec. 17 — Resource Software International Ltd. (RSI), a vendor of voice and data management applications, says its Shadow CMS and Revolution Call Accounting solutions have been tested for interoperability with Alcatel's OmniPCX 4400 IP PBX. RSI is now a compliant member of the Alcatel Applications Partner Program. Shadow CMS (or Telecost CMS) allows communications management from various telephone systems and IP switches. Modules include call accounting, hotel billing, guest tracking, traffic analysis, ACD reporting and Web call management. The system is completely scaleable from a small office to a global multi-site environment. Revolution Call Accounting is a basic poly-pack call accounting solution for the small to mid-range organization. The system connects directly to Alcatel telephone switches in seconds, the company said.

Product References:
http://www.telecost.com

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Hosted Call Accounting

HostedCallAccounting.com is a fully managed Software as a Service (SaaS) alternative to purchasing hardware and software and expending internal resources. Resource Software International Ltd. (RSI) offers complete outsourcing services for remote polling, authorization code billing, charge-back, network planning, traffic analysis, carrier/service comparisons, SIP / IP PBX reporting, voice mail, call center, auto attendant and more. Many organizations have high overhead costs, staff turnovers and little time for in-house software. These businesses often require accurate telemanagement information to allocate costs and track activity. With our remote secured hosting option you select the variety of billing, traffic, exception and diagnostic management reports your organization needs. RSI takes full control of data collection, processing and regular delivery of reports. Our specialists can assist you with the planning and management of your telecommunications network. RSI hosts and manages the entire process on your behalf and you may log in to view the results from anywhere, anytime!

For PBXs and other communication devices that require data storage, our unique IP buffers allow us to collect data from anywhere on the globe seamlessly in real time. The secure data can be viewed remotely by our customers through a simple web browser.

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