MEDIA COVERAGE

OSHAWA, Ont., Dec. 17 — Resource Software International Ltd. (RSI), a vendor of voice and data management applications, says its Shadow CMS and Revolution Call Accounting solutions have been tested for interoperability with Alcatel's OmniPCX 4400 IP PBX. RSI is now a compliant member of the Alcatel Applications Partner Program. Shadow CMS (or Telecost CMS) allows communications management from various telephone systems and IP switches. Modules include call accounting, hotel billing, guest tracking, traffic analysis, ACD reporting and Web call management. The system is completely scaleable from a small office to a global multi-site environment. Revolution Call Accounting is a basic poly-pack call accounting solution for the small to mid-range organization. The system connects directly to Alcatel telephone switches in seconds, the company said.

Product References:
http://www.telecost.com