NEWS RELEASE
RSI Supports Call Detail Recording on Artisoft TeleVantage 5.OSHAWA, ONTARIO, CANADA - January 29, 2004 - Resource Software International Ltd. (RSI) announced today its lead call management solutions Telecost/Shadow CMS and Revolution Call Accounting support Artisoft TeleVantage call detail recording information. .
RSI communications management solutions (Telecost, Shadow and Revolution Call Accounting) reliably collect usage data from Artisoft TeleVantage using various popular protocols. Artisoft TeleVantage is a feature-rich, software-based business phone system (PBX) that combines the power of your desktop computer with the most advanced communications technology available today. Built on an open-systems architecture and supported by world-class Intel® hardware, TeleVantage delivers greater functionality, flexibility, and value than a proprietary PBX.
Shadow CMS (or Telecost CMS) Voice & Data Management is a powerful system that facilitates communications management from various telephone systems and IP switches. Modules include call accounting, hotel billing, guest tracking, traffic analysis, ACD reporting and web call management. The system is completely scaleable from a small office to a global multi-site environment.
Revolution Call Accounting is a basic poly-pack call accounting solution for the small to mid-range organization. This versatile Call Accounting application is the most affordable available today. It's never been easier to get the statistical information you need to make decisions quickly & easily - right from your desk. Whether you want detail, summary, graphs or a combination, we'll provide it without any special training or dedicated hardware.
Information about RSI, its products and the company's maintenance program can be found on the World Wide Web at http://www.telecost.com.
