NEWS RELEASE
Alcatel partners with RSI to provide Compliant voice & data management applications.
OSHAWA, ONTARIO, CANADA - December 17, 2001 - Resource Software International Ltd. (RSI) and Alcatel (Paris : CGEP.PA, NYSE : ALA) announced today the successful completion of compatibility analysis. RSI is now recognized as the leading vendor of voice & data management applications for Alcatel networking platforms.
Resource Software International president Rito Salomone stated, "this announcement is a culmination of months of dedication and co-operation between Alcatel and RSI. Both partners will benefit by providing RSI voice & data management applications for professional, hospitality and general business environments." These compliant solutions include Telecost CMS, Shadow CMS and Revolution Call Accounting. " In vertical markets, we provide unique integration to hotel property management systems and professional accounting packages."
Mark Truhlar, Vice President Applications Partner Program, Alcatel., said "these compliant voice & data management solutions will definitely pull through sales for Alcatel. Many of our customers require these tools to maximize network efficiency, pinpoint traffic flows, enhance productivity and assist in corporate cost allocation. We are proud to welcome RSI as a compliant developer partner."
The following voice & data management solutions have been recognized as Compliant Applications and will be offered to Alcatel customers:
Shadow CMS (or Telecost CMS) is a powerful system that facilitates communications management from various telephone systems and IP switches. Modules include call accounting, hotel billing, guest tracking, traffic analysis, ACD reporting and web call management. The system is completely scaleable from a small office to a global multi-site environment.
Revolution Call Accounting is a basic poly-pack call accounting solution for the small to mid-range organization. The system interfaces directly to Alcatel telephone switches in seconds. - This versatile Call Accounting application is the most affordable available today. It's never been easier to get the statistical information you need to make decisions quickly & easily - right from your desk. Whether you want detail, summary, graphs or a combination, we'll provide it without any special training or dedicated hardware.
About RSI
Founded in 1990, Resource Software International Ltd. is a developer, manufacturer and distributor of leading edge computer telephony management solutions. The company offers a wide range of other products including: call accounting, hotel/motel management, carrier comparisons, invoice analysis, telemanagement and rebilling outsourcing services. RSI has distributors in North America, Europe, Caribbean and Middle East.
Information about RSI, its products and services can be found on the World Wide Web at http://www.telecost.com.
About Alcatel
Alcatel (Paris: CGEP.PA, NYSE: ALA) builds next generation networks, delivering integrated end-to-end voice and data networking solutions to established and new carriers, as well as enterprises and consumers worldwide. With sales of EURO 31 billion in 2000 and 110,000 employees, Alcatel operates in more than 130 countries.
Information about Alcatel, its products and services can be found on the World Wide Web at http://www.alcatel.com/
