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RSI Offers Secure Communication Management Solutions

OSHAWA,ONTARIO - May 11, 2007 -- Resource Software International Ltd. (RSI) announced today that its complete communication management portfolio would give corporations the option of compliance with Sarbanes-Oxley and HTPAA regulations without major additional expense. Resource Software International Ltd. (RSI) - www.telecost.com - offers an extensive communication management portfolio including --- Shadow CMS and Revolution Web Call Accounting.

Call accounting software is a means of tracking, storing and analyzing telephone call transactions usually in a centralized database. The call information can be used for many reasons including cost allocation, network and traffic management, fraud prevention and trend line analysis.

Most telecom managers would agree that examining call accounting reports provides a vivid picture of the health and performance of the entire company. Telephone call records contain information that can often be of a sensitive nature. If call detail information were to fall in the wrong hands a company could be compromised.

Call detail records generally contain call source and destination, authorization codes, account codes, mailbox, credit card, banking pin numbers and many other access codes prompted by voice mail, IVR, ACD and other systems. Unsuspecting companies with open access databases and unsecured data transfers could be subject to security breaches, hacking and fraud. An entire business could be brought to its knees if call detail records (CDR) information is not properly protected.

Many corporations are adopting standards and policies to be in full compliance with Sarbanes-Oxley and HTPAA regulations. RSI is responding with solutions that incorporate secure buffer boxes that adopt Secure File Transfer Protocol (SFTP) and Secure Shell (SSH) for authentication. This form of encryption allows companies with remote locations to transfer their sensitive CDR across the public network.

RSI offers secure data collection buffers from best in class manufactuers that interface with its software. This eliminates the need for additional expense to secure network connections to get sensitive data.

RSI is recognized as an industry leader in the field of communication management. The communication management product portfolio includes tailored integration to the most popular switching and network manufactures. RSI has been granted Nortel Developer Partner status with recognition for its core portfolio as Compatible Products. RSI is a Cisco Technology Partner, Siemens HiPath Ready Standard certified, Avaya DeveloperConnect Member, Mitel MiSN Member, Adtran Complementary Solutions Provider, ShoreTel Technology Partner, NEC Univerge Partner and Alcatel Applications Partner.

About RSI

Founded in 1990, Resource Software International Ltd. is a developer, manufacturer and distributor of leading edge computer telephony management solutions.  The company offers a wide range of other products including: call accounting, hotel/motel management, carrier comparisons, invoice analysis, telemanagement and rebilling outsourcing services.   RSI has distributors in North America, Europe, Caribbean and Middle East.  

Information about RSI, its products and the company's maintenance program can be found on the World Wide Web at http://www.telecost.com.

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What is CDR?

    CDR is an abbreviation for the term Call Detail Recording. It is the data that is submitted by your telephone system to a collection device linked to your call accounting package. The data contains particular information about every telephone call including date, time, duration, digits dialed and trunk line. Often the term SMDR (Station Message Detail Recording is used interchangeably with CDR). The "raw" information is generally interpreted and translated into a database for real time or scheduled processing and reporting.