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September 21, 2006 - Resource Software International Ltd. (RSI) announced today that it has officially joined the Cisco Partner Product Catalog.  The catalog is home to a group of world class Cisco Developer Technology Partners that offer solutions to Cisco customers.

Information about RSI can be reviewed here:
Corporate Profile

For more information, visit www.telecost.com/cisco

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What is CDR?

    CDR is an abbreviation for the term Call Detail Recording. It is the data that is submitted by your telephone system to a collection device linked to your call accounting package. The data contains particular information about every telephone call including date, time, duration, digits dialed and trunk line. Often the term SMDR (Station Message Detail Recording is used interchangeably with CDR). The "raw" information is generally interpreted and translated into a database for real time or scheduled processing and reporting.
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