NEWS RELEASE
RSI becomes a 3COM Bronze Partner
OSHAWA, ONTARIO, CANADA - October 10, 2002 - Resource Software International Ltd. (RSI) announced today the successful integration of call management solutions for 3COM NBX series.
Resource Software International president Rito Salomone stated, "our entire call management portfolio is now compliant with the 3COM NBX call detail file transfer." These compliant solutions include Telecost CMS, Shadow CMS and Revolution Call Accounting. " We will position these solutions with 3COM implementations in vertical markets, we provide unique integration to hotel property management systems and professional accounting packages. "
Shadow CMS (or Telecost CMS) is a powerful system that facilitates communications management from various telephone systems and IP switches. Modules include call accounting, hotel billing, guest tracking, traffic analysis, ACD reporting and web call management. The system is completely scaleable from a small office to a global multi-site environment.
Revolution Call Accounting; is a basic poly-pack call accounting solution for the small to mid-range organization. The system interfaces directly to 3COM NBX telephone switches in seconds. - This versatile Call Accounting application is the most affordable available today. It's never been easier to get the statistical information you need to make decisions quickly & easily - right from your desk. Whether you want detail, summary, graphs or a combination, we'll provide it without any special training or dedicated hardware.
