PRODUCT RELEASE
tools for enterprise edge (now known as tools CTI Pack)
OSHAWA, ONTARIO, CANADA – October 11, 1999 – Resource Software International Ltd. (RSI) announced today their general release of a new suite of computer-telephony integration solutions for the Nortel Networks Enterprise Edge. This announcement comes on the heels of RSI being awarded Nortel Networks Premier Business Affiliate status and a recent announcement of new solutions for Nortel Networks Norstar.
tools on the edge is a complete spectrum of applications designed for use with the new IP (Internet Protocol) communications system for small and medium businesses.
“We are very committed to developing desktop tools for the entire Nortel Networks line of voice communications equipment”, said Rito Salomone, President of RSI. “tools for the edge is a series of management applications for all voice and data traffic routed across integrated networks”.
About Resource Software International Ltd. (RSI)
Founded in 1990, RSI is a developer and manufacturer of leading-edge communications management solutions. The company offers a wide range of other products including: call accounting, hotel/motel management, ACD reporting, CCR, Voice Mail and IVR reporting, carrier comparisons, and rebilling outsourcing services. RSI has distributors in North America, Europe, Asia, Australia, Caribbean and Middle East. Information about their products and services can be found at www.telecost.com
(c) 2008, Resource Software International Ltd. (RSI)
40 King Street West, Suite 300, Oshawa, Ontario. L1H 1A4
Phone: 905-576-4575 Fax: 905-576-4705 Email: rsi@telecost.com
Web: www.telecost.com
* Norstar is a logo and globalmark of Nortel Networks



