Home

Products

Contact

News

About

Tailored solutions for Cisco

 

 

Cisco Compatible

Cisco Technology Partner - Cisco Compatible Products

RSI underwent extensive third party lab testing to be granted Cisco Compatible product designation. 

Call accounting software for Cisco Unified Communications Manager
Shadow CMS 
Winlink Data Storage 
 
Cisco Technology Partner - Cisco Compatible Products
 

 

 Shadow CMS - Enterprise Call Accounting

Call Accounting, Hotel Billing, Telephone Reporting

Call Accounting Software, Telephone Reporting, Traffic Analysis
Call Accounting for every Enterprise!

Communication facilities are the lifeline of most successful businesses and often the most taxing expenditures. Management of telephone charges, equipment fees, VoIP traffic, internet usage, and provider discounts is a difficult task.  RSI provides the necessary call management tools to allow administrators to forecast, monitor and allocate communications management expenses.   

 

IP Telephony Reporting for your Cisco Unified Communications Manager

Resource Software International Ltd. (RSI),  a proud Cisco Technology Parnter, offers a solution for VoIP call tracking and billing specifically for Cisco’s Architecture for Voice, Video and Integrated Data (AVVID). SHADOW CMS is a Cisco Compatible solution  that offers full call accounting and billing for Cisco Unified Communications Manager telephony systems.

The RSI employs FTP and SFTP connectivity to Cisco Unified Communication Manager at periodic intervals.   .SHADOW CMS processes the call detail records logs and rates the calls using our powerful pricing engine. The call data is  then stored in a DBMS and accessible via the SHADOW CMS Crystal reporting

IP Telephony Reporting for your Cisco Call Manager

Coupled with the RSI Winlink Data Storage Module,  SHADOW CMS is fully compatible and deployable with Cisco CallManager as well as all other popular telephone systems.

The RSI Winlink Data Storage buffer uses standard ODBC connectivity to query the Cisco CallManager CDR database at periodic intervals.   .SHADOW CMS processes the call detail records logs and rates the calls using our powerful pricing engine. The call data is  then stored in a DBMS and accessible via the SHADOW CMS Crystal reporting

IP Telephony Reporting for your Cisco Call Manager Express

Coupled with the RSI Winlink for Cisco Call Manager Express Module,  SHADOW CMS is fully compatible and deployable with Cisco Call Manager Express as well as all other popular telephone systems.

The RSI Winlink for Cisco Call Manager Express connects to via SysLog to retrieve the data and uses a sophisticated parser to marry the CDR records.   .SHADOW CMS processes the call detail records logs and rates the calls using our powerful pricing engine. The call data is  then stored in a DBMS and accessible via the SHADOW CMS Crystal reporting

Highlights include:

Compatible with Cisco communication server platforms
Versions for General Business, Professional and Hospitality
Multi-Site,  Multi-User and Multi-Platform
Works with virtually any telephone system
Automatic Job Scheduler
SFTP / FTP and ODBC Polling
HTML, RTF and TXT reporting
Complete with V&H Tables and Tariff structures
Superior costing engines for any country
Integrates with all popular Property Management Systems
Email reports
Dynamic Filtering Criteria for Ad-hoc Reporting
No maximum call capacity
Emergency and Ad-hoc Notification
Poll multiple devices simultaneously
Countless Report Templates or design your own
Tracks Internet, Data and ISDN traffic
Determine best available services with Carrier Comparison

 
 

 

 

Links 

Solution Overview (US)
Solution Overview (A4)
Product Reference
Download Trial


 

 

 

 

Resource Software International Ltd. (RSI) - Communications Management Solutions for Every Enterprise


(c) 2006 Resource Software International Ltd. (RSI)

40 King Street West, Suite 300, 
Oshawa, Ontario. L1H 1A4
Phone: 905-576-4575  Fax: 905-576-4705  
Email:  rsi@telecost.com  Web: http://www.telecost.com