Tailored solutions for Avaya

Avaya 
Compliant Tested

RSI has continuously lab tested and maintained compatibility for all its core applications with Avaya platforms.  Visit these links for details:

Shadow CMS 
Revolution Web Call Accounting
Visual Rapport
 

 

 Visual Rapport - Desktop Productivity Console

Intuitive visual communication using your
integrated desktop console

 Visual Rapport is an intuitive integrated visual communication console that provides real time employee telephone status, instant messaging, email, screen pop, call logging and file transfer all under one roof.  Visual Rapport boasts a very dynamic interface that puts your communication information right at your fingertips.   

Unified Messaging Console
Screen Pop into virtually any Application
Integrated Instant Messaging  
Automated Call Handling
Email Integration
Instant File Transfer
Personalized Statuses
Call Logging
Connect to multiple telephone systems to view statuses remotely
Call Accounting Integration with Revolution Web Call Accounting, SHADOW CMS
TAPI compliant for Avaya IP Office and other TSPs

Links 

Compatibility Certificates
Product Reference
Product Brochure
Company Profile
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